If you just visit the contact us link at the bottom of the page one of our world class customer support team will be in touch. We aim to get back to all inquiries within 12 hours but have a maximum wait time of one day. You can also mail us to firstname.lastname@example.org.
Once the report is created and the tweets have been used, the tweets cannot be added back to your balance even if you delete the report.
Normally the balance of tweets is restored monthly when a plan is renewed and your tweets will not pass onto the next month’s balance. However, if you faced an extraordinary situation, we might be able to help. Please contact us at email@example.com explaining your situation.
We’ve got you covered! If you need more tweets, you can upgrade your current plan or contact firstname.lastname@example.org to add more tweets to your current subscription plan.
You can create a free report by signing up with twitter and typing the hashtag, term, account or keyword that you need to analyze.